No log data appears in the UI | New Relic Documentation

Problem

After enabling log management capabilities in New Relic, no data appears in your Logs UI after about five minutes.

If no data appears after you send some log payloads and wait about five minutes, try the following:

Logs troubleshooting	Comments
Access to data	See Factors affecting access to features and data.
Compatibility	Make sure you've installed a compatible log forwarder.
Status codes	Check the response status code being returned from the New Relic log collection endpoint. For example, you might see: `HTTP Error 403: Forbidden. Review your license key.` This error means that you're using an invalid security key. New Relic requires a license key to enable log shipping. An `HTTP 202` response indicates success.
Errors	Run a query using the `NrIntegrationErrors` event to see if any errors are related to logging. For example, look for messages like: `Error unmarshalling message payload`
Query `Log`	Try querying the `Log` data type in New Relic One: `SELECT * FROM Log` If no data appears in the query builder, then no data will appear in the Logs UI. For more information, see our documentation about data query options in New Relic.